Our battery Systems offers one of the best warranties in the industry. We pledge to the highest quality of support on our entire product line.
Core SWX warranty coverage is as follows:
NP Batteries: 1 year
XP batteries: 1.5 years; 1 year on RED products
Hypercore Batteries (98, 150, 190, Prime): 2 years
Hypercore Slim: 1 year
Powerbase: 1 year
Chargers: 3 years
Electronic Regulation Cables (XP) and Accessories: 1 year
Non-regulation cables(PT): Lifetime
TorchLED Bolt: 1 Year Warranty
Repair/Returns Core SWX requires a Return Merchandise Authorization (RMA) number for all items being returned or in need of repair. To receive an RMA number please fill out our online RMA form. If you would like to speak with a representative, please call us toll free at 888-283-9995 or e-mail firstname.lastname@example.org.
Transportation Information2014 FAA Transportation Regulations are as follows:
All batteries must be in carry-on luggage. Each traveler can have up to a 96wh lithium ion battery (8g of lithium content) connected to a device (camera, monitor, etc).
Travelers can also have up to 2 spare batteries that do not exceed 300wh(25g lithium content).
For example, having an XP-L90S connected to a camera, and carrying on an additional XP-L190Si, and XP-L90S(total is 280wh, or 23.3g lithium content).
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