Core SWX, LLC.(Core SWX) has a return policy of fourteen (14) days with the original packaging and receipt. New non-battery product must be unused, and in new condition. New battery product must be unused, in new condition, and have 0 charge cycles. Charge cycles are monitored by the on-board microprocessor of the battery pack(s). B-Stock battery products must be returned in the same condition as received with same amount of charge cycles as sent and documented on accompanying packing list/invoice.
A full refund will be issued if the above requirements are met and the item(s) are returned within fourteen (14) days. After 14 days, Core SWX will follow the standard warranty terms of the product, offering repair, exchange or store credit at Core SWX’s discretion.