Terms and Conditions

Core SWX LLC Web Site Terms and Conditions of Use


By accessing this web site at http://www.coreswx.com, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these Terms, Core SWX LLC and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.


You are specifically restricted from all of the following unless written and signed consent is obtained

  • publishing any Website material in any other media;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Core SWX LLC may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Core SWX LLC a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Core SWX LLC reserves the right to remove any of Your Content from this Website at any time without notice.


The materials on Core SWX LLC’s website are provided on an ‘as is’ basis. Core SWX LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Core SWX LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.


In no event shall Core SWX LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Core SWX LLC’s website, even if Core SWX LLC or a Core SWX LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on Core SWX LLC website could include technical, typographical, or photographic errors. Core SWX LLC does not warrant that any of the materials on its website are accurate, complete or current. Core SWX LLC may make changes to the materials contained on its website at any time without notice. However Core SWX LLC does not make any commitment to update the materials.

Limited Warranties on Products

Core SWX Battery Systems offers one of the best warranties in the industry.
Core SWX pledges the highest quality of support on our entire product line.

NP Batteries: 1 Year Warranty

XP batteries: 1.5 Year Warranty; 1 Year on RED Products

Nano Batteries: 1 Year Warranty

HyperCore Batteries (98Wh, 150Wh, 190Wh, Prime): 2 Year Warranty

Hypercore Slim 7 & 8: 1 Year Warranty

Powerbase: 1 Year Warranty

Chargers: 3 year Warranty

Electronic Regulation Cables(XP) and Accessories: 1 Year Warranty

Non-regulation cables(PT): Lifetime Warranty

TorchLED Bolt: 1 Year Warranty

NOTE: Products purchased from unauthorized Core SWX dealers (ie. those not listed on our dealer locator) will NOT be covered under warranty.
Core SWX will not service these products even if the user is willing to pay for the repairs.

Final determination of suitability of any item sold for the use contemplated by purchaser is the sole responsibility of the purchaser, and Seller shall have no responsibility in connection with such determination.


All payments made to Core SWX LLC shall be in United States Dollars.

Credit Cards

Core SWX LLC accepts VISA, MasterCard, American Express, Visa Checkout and Discover. Your credit card is charged only at the time of the actual shipment of item(s). However, there might be a temporary hold on the funds until the time of actual shipment. If paying by Debit or Check Card, the funds are authorized as soon as the order is placed, which may affect the availability of funds in the account.

Please provide the correct billing information for the card being used. Billing information includes name, address and phone number of the card owner as recorded by the bank or card issuer. If using a shipping address that is different than the billing address, please provide a phone number for the shipping address.


For the security of our customers Core SWX LLC offers the ability to checkout via PayPal. PayPal will not give Core SWX LLC any of your personal billing information giving you an extra level of assurance.

Wire transfers

To use wire transfer as a form of payment, please place your order over the phone with one of our sales representatives at 516 595 7488. They will generate an order or quote for you and email you an order/quote copy. The quote will also contain our wiring information. Once received, you can initiate the process. Additional bank fees may apply that will be the sole responsibility of the customer.

Checks/ COD

Core SWX LLC does not accept checks or COD. We apologize for the inconvenience.


Core SWX, LLC.(Core SWX) has a return policy of fourteen (14) days with the original packaging and receipt. New non-battery product must be unused, and in new condition.  New battery products must be unused, in new condition, and have 0 charge cycles.  Charge cycles are monitored by the onboard microprocessor of the battery pack(s).  Close-out, and/or B-Stock non-battery product must be returned in the same condition as received.  Close-out, and/or B-Stock battery product must be returned in the same condition as received with same amount of charge cycles as sent and documented on accompanying packing list/invoice.

A full refund will be issued if returned within fourteen (14) days.  After 14 days, Core SWX will follow the standard warranty terms of the product, offering repair or exchange and Core SWX’s discretion.Returns may also be subject to a 5% restocking fee at Core SWX’s discretion.

Sales Tax

All products sold will contain sales tax of 8.625% which will be added to the order total including the amount of the shipping charge. Sales tax is merely collected on behalf of New York State and is not a revenue source for Core SWX LLC.


Shipping costs will be determined by the weight, dimension and shipping address of the product. Core SWX LLC has no control over these costs as they are determined by these variables.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

CORE SWX LLC collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emailsThe email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.


Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


91 Commercial St Plainview NY 11803

516 595 7488